Webshop Support
Hvis du har spørgsmål, problemer eller har brug for rådgivning, er du velkommen til at kontakte vores Webshop Support.
E-mail info@theorganiccompany.dk
Telefon +45 2880 1111
VI FORENER DET ANSVARLIGE MED DESIGN - DER ER INGEN GRUND TIL AT NØJES MED MINDRE
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Privacy & cookies
The Organic Company leads the way by creating a design business that minimizes the negative impact on our planetIn The Organic Company, we work with organic cotton as it matters. We make thorough design as we believe in the-less-but-better-way-of-living.Honesty, transparency and an ambitious wish to make a difference is a rock solid foundation for the company, founded by entrepreneur Joy Vasiljev in 2007. Since then, the company has developed a collection of organic textiles for the home, which includes textiles for the bath, kitchen, children, bags, meditation and blankets.The products are designed by The Organic Company and, from time to time, co-designed with selected Danish designers.All products are made of organic cotton and certified with the international organic standard GOTS (Global Organic Textile Standard). This standard focuses on 2 major areas; environment and social responsibility, and guarantees that all fabrics are free from toxins and heavy metals, and international workers rights are respected.In short: The Organic Company. Copenhagen based. Design, quality and respect for people and nature are our foundation and our values.IT MATTERSTo read more about us. Visit our corporate website www.theorganiccompany.dk
The company’s legal name:The Organic Company Aps.Founded by entrepreneur Joy Vasiljev in 2007Shareholder companyCVR- number: 33645422
Address:The Organic CompanyRådmandsgade 10A, 1. floor, DK-2200 Kbh. N.hello@theorganiccompany.dkIn below we will refer to The Organic Company as “us”, “our”, “we” or simply “The Organic Company”.
About this cookie policyThis Cookie Policy explains what cookies are, what cookies we use and how we use them. Your consent applies to the following domains: www.theorganiccompanyshop.dkContactIf you have any questions or concerns about your data please contact us at hello@theorganiccompany.dkCookiesA cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. A cookie identifies your computer and allows the site to remember your personal settings. A cookie itself does not contain information, but when it is read by a browser it can help a website improve the service delivered. A cookie is not a program and can not contain any virus. www.theorganiccompanyshop.dk may not operate properly when cookies are disabled in your web browser.Why we use cookiesWhen you visit www.theorganiccompanyshop.dk we collect data through cookies, to analyse the traffic that runs through our site. This way we can enhance user experience and gain insights about what sections of the site are working, and what we need to improve.What types of cookies do we use and how do they work?Essential:Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.Statistics:These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement. Fx. third-party software we use are from Google analytics, Facebook pixel.Marketing:These cookies are related to our third party provider Mailchimp and our ads partner Google Ads. When you have made a purchase, you are able to opt-in to our newsletter mailing list. Here we keep track of your address, name and email. These cookies also help us keep track of the efficiency of these ad campaigns.Functional:These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.Preferences:These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.How can I control the cookie preferences?You can at any time change or withdraw your consent from the Cookie Declaration on our website. Your consent applies to the following domains: theorganiccompanyshop.dkYour current state: Consent Accepted. Manage your consent. Embedded contentEmbedded content is content that imports another resource into the document. www.theorganiccompanyshop.dk may embed additional third-party tracking, and monitor your interaction with embedded content. This includes tracing your interaction with the embedded content if you have an account and are logged in.How long do we retain your data?For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you have an account and you log in, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up cookies to save your login information and your screen display choices. Login cookies last for two days, and the accept of using cookies on our site last for one year. If you log out of your account, the login cookies will be removed.Data breach proceduresIf we should have a data breach, registered users will be the first to be informed.Users who are logged into our website, have created a password and therefore it is very important that you react on any messages from us, regarding any data breach.However please be aware that we do everything within our hands to keep your data safe and stored and secure. This is also the reason we use SSL-encryption and only work together with large serious players in regards of managing your data.The right to be ‘forgotten’If you want to see the data that we obtained about you, please write to us on a email to hello@theorganiccompany.dk. If you want to be forgotten, which means that we delete every piece of information we have about you, please send us an email, and we will make sure this happens right away.Links to third-party websiteswww.theorganiccompanyshop.dk may make available links to other websites. When you click on such links, you leave our site and is no longer protected by this cookie policy.We are not responsible for the information collection, use, disclosure or other privacy practices of any third party, including our affiliates, third-party service providers, any employers (including any employer that provides a company page), any third-party social media platform, any third party making available the devices or operating systems for which the site is available, and any third party operating any website to which the site contains a link. You may have rights directly enforceable against these third parties so you should consider their privacy policies to learn more.External partnersWoocommerceWe run our webshop on Woocommerce. While you visit our site, we’ll track: Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order! We’ll also use cookies to keep track of cart contents while you’re browsing our site.When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to: Send you information about your account and order. Respond to your requests, including refunds and complaints. Process payments and prevent fraud. Set up your account for our store. Comply with any legal obligations we have, such as calculating taxes. Improve our store offerings. Send you marketing messages, if you choose to receive them.If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information, for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. Please see the Woocommerce Privacy Policy for more details.Quickpay PaymentsWe accept payments through Quickpay. When processing payments, some of your data will be passed to Quickpay, including information required to process or support the payment, such as the purchase total and billing information. Please see the Bambora’s Privacy Policy for more details.PayPalBy using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.Payment providers: Information shared with a payment provider to process payments includes: • Name • Email • Address • Phone • City/State/Zip • Unique payment identifier • Payment provider identifierYoutubeOur website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.VimeoOur website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored. If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account. For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.Google Web fontsFor uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.SoundcloudOn our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site. When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy. If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.MailChimpWhen shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read their policy here https://mailchimp.com/legal/privacy/GoogleWe are currently using the following services in our site: Google Analytics, Google maps, Google Ads & Google APIs, If you want to read the policy from google, please click here https://policies.google.com/privacy